This notice gives a broad overview of how chickenroad.my (“we”, “us”) handles personal information, the reasons behind it, and the options available to you.
1. Data we handle
Details you give us
- Player reviews: a display name (a nickname works), an email address that stays private and serves only to confirm who you are when you ask us to change or delete a review, plus the score and comment you write.
- Contact form: your name, email, subject line and the message itself.
Avoid putting banking, identity or other sensitive details into either form.
Details gathered as you browse
- Standard connection data that most web servers receive, for instance your IP address, browser, device and language settings.
- Rough location at country level, which helps us show material relevant to your area.
- Activity data describing which pages you open and which links you select.
2. Cookies and comparable tools
As is common online, the Site relies on cookies and similar tools to run smoothly, to gauge audience behaviour through privacy-friendly analytics, and to refine what we offer. Your browser lets you clear or refuse cookies, though a few features could then behave less well. Sites you reach through our links set their own cookies under their own rules.
3. Why we use data
- Running the Site, keeping it safe and making it better.
- Adapting what you see to your country.
- Checking and posting the reviews you send.
- Answering your enquiries.
- Studying overall, anonymised traffic trends.
- Stopping spam, fraud and misuse.
3a. Lawful grounds (visitors in the EEA and UK)
Our processing rests on our legitimate interest in operating and protecting the Site, on the fact that you asked us something, and on your consent in cases where legislation demands it.
4. Recipients of your data
Personal data is never sold by us. Reliable external companies help us deliver the Site, covering areas such as hosting, protection, content delivery, statistics and email, and act only on our instructions. Loading a page can pass basic connection details, like your IP address, to them.
A review that has been approved appears openly beside the name you chose. We may also hand over data when a legal obligation requires it.
5. Links to other sites
Our pages point to outside destinations, among them gaming operators and charities that promote safer play. After you click through, the privacy terms of that destination take over.
6. How long we keep data
Data stays with us for as long as the purposes above call for, or the law obliges us. A published review remains visible until it is deleted by us or at your request. Messages from the contact form are erased once we have dealt with them.
7. Your choices and rights
Depending on your country, you can ask to see, fix or erase the data we hold about you, limit or object to some uses, withdraw a consent you gave, and lodge a complaint with your local privacy regulator. To use any of these rights, including having one of your reviews taken down, email support@chickenroad.my.
8. Data crossing borders
Because our partner companies work worldwide, your data might be handled outside the country you live in. Where the law requires it, suitable protections are put in place.
9. Minors
Nobody below 18 should use the Site, and we make no deliberate effort to gather information from minors.
10. Protection of data
Sensible technical safeguards are in place to look after the data we keep, although absolute security cannot be promised for any system.
11. Revisions
This notice may be amended now and then; the date at the top identifies the current edition.
12. Contact us
Questions about privacy can go to support@chickenroad.my or through the contact form.